Return Policy
InfuSio Coffee Company Return & Refund Policy
Last updated: May 12, 2025
At InfuSio Coffee Company, your satisfaction is our top priority. We stand behind our products with a 100% Satisfaction Guarantee. If you are not completely happy with your purchase for any reason, we will make it right.
Return & Refund Policy
- You can return any product within 30 days of purchase.
- Whether the product is opened, used, or unopened, we accept returns to ensure your complete satisfaction.
- To initiate a return, please contact us with your order number and reason for return. We may ask a few questions to better understand your experience and improve our products and service.
- We will provide a prepaid return shipping label to make returning your product hassle-free.
- Once we receive your returned item, we will promptly issue a full refund to your original payment method or offer you store credit-whichever you prefer.
- Shipping costs are refundable if the return is due to our error (e.g., wrong or defective item shipped).
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund immediately, at no extra cost to you.
How to Contact Us
For any questions or to start a return, please email us at hello@infusiocoffee.com. We’re here to help and ensure you have the best InfuSio Coffee experience possible.
We appreciate your trust in InfuSio Coffee Company and look forward to serving you again!
This policy reflects our commitment to your satisfaction and is designed to provide a worry-free shopping experience.